1. Information We Collect
- Account identity data such as email address, login state, and profile details.
- Workspace data such as workspace names, members, invites, entitlements, and limits.
- Link, QR, page, domain, and campaign configuration data created in the product.
- Traffic event data such as timestamp, short link, referrer, device type, browser, country, city, and suspicious-click signals.
- Billing records such as current plan, subscription state, payment timing, refunds, and transactional history required for account management.
- Support and operational communications you send to us.
2. How We Use Information
- To authenticate users and secure workspaces.
- To operate branded links, redirects, QR workflows, analytics, and campaign reporting.
- To enforce plan permissions and usage limits.
- To process subscriptions, refunds, payment recovery, and billing communications.
- To prevent fraud, abuse, policy violations, malicious traffic, or security incidents.
- To improve product reliability, feature quality, and support response.
3. Data Sharing
We do not sell personal data. We may share data with infrastructure and business processors strictly as required to operate the service, including hosting, storage, payment processing, email delivery, observability, analytics, and customer support vendors.
4. Billing and Payment Data
Payment processing is handled through Stripe and related payment infrastructure. LinkOps.linapp.ai stores the operational subscription state and billing metadata required to manage active plans, refunds, payment recovery, invoices, and account support.
5. Traffic and Analytics Data
When short links or QR assets are used, the platform may record event-level analytics including click timing, device type, referrer grouping, browser family, country, city, and traffic-quality flags. This data is used for product reporting, abuse prevention, and plan-limited analytics features.
6. Retention
We retain data for as long as required to operate the service, fulfill legal obligations, investigate security events, resolve disputes, support billing records, and preserve platform integrity. Retention may differ by record type.
7. Security
We use reasonable administrative and technical controls to protect the service and stored data. No internet-based system is completely risk-free, so customers should avoid storing sensitive content in public-facing assets unless operationally required and appropriately controlled.
8. Your Choices
- You can update account and workspace information from the product interface.
- You can cancel subscriptions according to the current billing policy.
- You can contact us for privacy-related requests or account questions.
9. Contact
For privacy inquiries, contact [email protected].